Privacy policy

Privacy Policy

Last updated: February 23, 2026

ThermaFits operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact details: Name, shipping/billing address, phone number, and email address.
  • Financial information: Payment card details and transaction history.
  • Account information: Usernames, passwords, and account preferences.
  • Usage & Device data: IP address, browser type, device identifiers, and how you interact with our website.

2. How We Use Your Information

We process your data to fulfill our commitment to you, including:

  • Service Delivery: Processing payments, fulfilling orders, and managing your account.
  • Marketing: Sending promotional communications and tailored advertisements based on your interests.
  • Security: Detecting and preventing fraudulent or malicious activity.
  • Communication: Providing customer support and responding to inquiries.

3. Disclosure of Personal Information

We may share your information with third parties in specific circumstances, such as:

  • With service providers (e.g., Shopify, payment processors, and shipping partners) to operate our business.
  • With business partners for marketing and advertising purposes.
  • To comply with legal obligations, protect our rights, or during business transfers (mergers/sales).

4. Relationship with Shopify

Our store is hosted by Shopify. They provide the e-commerce platform that allows us to sell our products to you. Your data is processed through Shopify’s secure systems to ensure a seamless transaction and improved user experience.

5. Security and Retention

While we implement robust security measures, no system is 100% secure. We retain your personal information only as long as necessary to provide you with our Services, comply with legal requirements, or resolve disputes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

  • Access/Know: Request a copy of the data we hold about you.
  • Deletion: Request that we erase your personal information.
  • Correction: Update inaccurate or incomplete information.
  • Opt-out: Unsubscribe from marketing emails at any time via the link provided in the messages.

7. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our support team at:

Email: thermafitsshoes@gmail.com