Shipping Policy

Last updated: February 23, 2026

At ThermaFits, we are committed to delivering your order quickly and securely. We provide reliable shipping options to ensure your products reach you in excellent condition.

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1. Shipping Destinations & Times

We offer Tracked Shipping & Delivery across the UK, USA, and Canada. Our estimated delivery timeframes are as follows:

• Shipping Time: 3–5 working days.
• Processing Time: Orders are typically processed within 1-2 business days.

Please note: Working days exclude weekends and public holidays. Delivery times are estimates and may vary slightly based on your specific location or external factors.

2. Courier Partners

To ensure the best service, we partner with trusted global and local couriers, including:

• Royal Mail
• Evri
• And other specialized logistics partners.

3. Order Tracking

Transparency is key to our service. Tracking is provided for all orders. Once your order has been dispatched, you will receive a confirmation email containing your tracking number and instructions on how to monitor your delivery.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. Any applicable shipping fees will be clearly displayed before you finalize your purchase.

5. Address Accuracy

It is the customer's responsibility to provide correct and complete shipping information. ThermaFits is not responsible for orders delivered to incorrect addresses provided by the customer at the time of purchase.

6. Delivery Issues

If your tracking information shows that your package was delivered but you have not received it, or if your package is significantly delayed, please contact our support team immediately so we can assist in investigating with the courier.

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Contact Us

For any questions regarding your shipment, delivery status, or tracking, please reach out to us:

Email: thermafitsshoes@gmail.com